Coolamon - Ironbark

If, for whatever reason, within 30 days of delivery of your product(s), you are not satisfied with your acquisition, you may return the product(s) for a full refund of the purchase price. You may also swap the product(s) for goods up to the value of the originally purchased product(s).

The return address is:

Gumbaynggirr Creatives

24 Aquamarine Drive, Toormina,
New South Wales, 2452, Australia

Please keep in mind that any product sent for a full refund must be delivered in the same condition as you received it.

In the event an item is delivered to you broken or damaged, you will be given a full refund or we’re happy to replace the damaged product, dependent on what you prefer. 

Please note that with change of mind returns, you will be responsible for return shipping fees and loss of a returned package, so we recommend using tracking numbers and postal insurance to ensure your package is returned to us safely. If the product is damaged in transit by the courier we will bare any costs to get it back. 

I'm a shipping policy. I'm a great place to add more information about your shipping methods, packaging and cost. Providing straightforward information about your shipping policy is a great way to build trust and reassure your customers that they can buy from you with confidence.

All items are unique and handmade so will vary in size, weight, colour, shape, sound and timber used. All timber is sustainably sourced and each item is made environmentally friendly from fallen trees. No plants or animals are harmed in the process of creating these items. All items purchased will come with a Certificate Of Authenticity stating they are made by Traditional Custodians. Gumbaynggirr Creative takes no responsibility for any actions resulting from the use of items purchased. Items are sold with the intent purpose being for display, education or ceremonial use.